Hotel Shangri La Santa Monica

Veldig flott hotell, sentralt beliggenende. Bassengbaren var ikke åpen, og vi fikk tilsnakk for at vi hadde medbrakt drikke.

Nice place and right in the middle of what you want in Santa Monica. Very nice top-roof-bar :-)

Super beliggenhet på stranden, servicen er upåklagelig. Standarden er bra men litt slitt. Kan anbefales

it was nice, clean and comfortable. no one was there due to Covid and it took forever to get food but I understand these are hard times. The staff was so nice and the food was good.

Our stay was a great one! we had so much fun playing ping pong and dipping our feet in the pool. Staff was friendly, fast and helpful. This is my 3rd time booking and I know i'll be back.

Horrible stay. Hotel is filthy dirty. Found hair in the shower, cutting board with leftover food in the kitchen, and hair in the bed. First suite we got in, the AC was not working in the living room. They moved us to another one, but turns out AC wasnt working in the bedroom. To top it off, they call me at 12 telling me to check out at 12:30 or they charge me half a full rate. I only asked to check out at 1:00pm. The answer was: you can if you want, but we’ll still charge you, in the rudest tone you can immagine. As if this wasnt enough, they sent security to the room, again, super rude, to tell me its checkout time. One of the most terrible hotel stays in my life. Super filthy hotel (hallways full of cigarette buds too), very dirty rooms, and rude service. DO NOT STAY there

Terrible experience. From their check-in system not working to the old, dirty and small rooms. Not worth the money we paid and ended up leaving that same night because we couldn’t bear to stay In the room.

In a loud location. Right off the street, across from the beach. Room was comfortable, but hadn’t been used in quite a while. It needed to be refreshed. Tv quit on us the second night of our stay.. I will say the view s awesome. Great location..

Fabulous location! Hotel was fine - it is older but comfortable and clean. I was unhappy with customer service: I asked the front desk if I could check out one day early to which they replied: "fine...that's no problem." When I checked out I was charged for the extra night and I objected due to my earlier conversation. The hotel said in retrospect I should have told Hotels.com as well. Given the high room cost and four star rating, the hotel should have proactively advised me of this double obligation when I asked.

One of the very best hotels to stay in during this Covid-19 time period. Most hotels don't offer room service or housecleaning but those are available here. Great service - very helpful. Beautiful ocean views.