The Byzantium Hotel & Suites - Special Class

Our stay in this hotel was good. The hotel room was a smaller than shown in pics and a bit outdated but this is normal for hotels in the sultanahmet area. We were given a bigger room as soon as we complained so thank you to Malik at reception for making that happen. The room was cleaned every day and breakfast was nice as well. You could hear through the walls though and Friday night was noisy as we could hear people from the restaurants around us partying away but it still wasn’t too bad. Location wise, is is perfect. Round the corner from the blue mosque, aya sofya etc etc and very close to the tram which is easy and cheap to use. There is a seperately owned restaurant called QuebLounge above the 4th floor of the hotel and a huge thank you to Yusuf for his amazing hospitality skills. We tried the breakfast here which was amazing. The roof opened up and the windows come down which give an amazing view of the blue mosque and sea. And every evening when we were done for the day, we would come up for smoking shisha which again was lovely. Yusuf made sure we were happy with everything so I would definitely recommend the restaurant as well! Don’t use the hotel spa as service was sub standard and more than triple the price of other local hamams!! We haggled and paid £40 for the hamam at the hotel and later came across the same service at a local hamam for £10!! Overall, will definitely be booking this hotel again!

Hotel is very old with outdated furniture. We stayed for 5 days. Cleaning staff were talking loud among themselves in the hallways. They distributed our sleep in the mornings. The breakfast was terrible. The juices tasted awful. The front staff were friendly and checking in was easy. The location is great. It's over priced. For the price we paid, we could've gotten a better hotel for the same price.

Firstly, the pros: + Excellent location, just a 2-3 min walk to the Sultan Ahmet square. The hotel is located at Akbiyak Street, which remains well-lit throughout the night. Gives you a safe and secure feeling. Good shops nearby for buying souvenirs, close to Araasta Bazaar + Some of the guys at the front desk, like Kadir and Maalik are quite helpful and eager to help in any way. + You can take a Havaist (Airport Bus) from the Sultan Ahmet square for only 18 TL per person. It is a very comfortable airport transfer and there is no limit for check-in luggage. + Sultan Ahmet metro tram station is a 2 min walk from the hotel which connects with other Metro Lines very well. + Hotel is neat and clean. Now the negatives: - house keeping department can be improved as the bed sheet on our bed had a hole in it. We slept on it for two d. We requested for a new sheet and the one they give us had two instead of one hole. Anyhow problem was resolved. - Okta (front desk guy) was quite rude and unhelpful. We requested for a late check out and the way he behaved was quite inappropriate. - Monotonous breakfast, which can be improved in terms of quality as well (juices are completely undrinkable) and the worst part is they start removing stuff exactly at 10:30 from buffet even while you're still eating. - Only one side table in room. - worn out mattress - no iron in the room and expensive laundry. - Small rooms. Even size of superior room is small with one bed side table

First time in Istanbul and this hotel was an excellent choice, great location and service. All staff members were very friendly and helpful.

Very pleasant stay for my first visit to Istanbul. Hotel staff were very helpful. Great location for seeing the historical sites.

There were lots of neighboring hotels. But it was really a perfect choise. Their staff are excellent and speak english well.

Right in the middle of the Sultanahmet Area with restaurants to choose and walking distance from all historical and tourist attractions in the area.

Incredibly helpful and courteous staff. Clean and spacious room (family room). Excellent location within Istanbul.

very small