Eurostars Hotel Excelsior

Fantastic hotel with great history. Beautiful scenery. Close to great restaurants. Fantastic stay!

Beautiful hotel overlooking the bay. Nice spacious room and very good buffet breakfast. Would absolutely stay again.

The hotel location is beautiful and the rooms needs help. It's not the Hotel Excelsior experience that we've had in Milano and Roma. There's no bellman and front desk is not pleasant. They did not know where we can exchange our money and the room is not what we've booked. Photos were different than the hotel room itself. The hotel staircase is fabulous and bathroom floods the floor when you take a shower.

Only negative part was the WiFi connection being very slow. Staff, room, breakfast, all was great! Highly recommend anyone to stay here! We had the sea view too and it was ammmmmmazing! Worth the extra for the view!

Location is excellent - close to Via Toledo a major shopping and walking street. You can walk to the Archeological Museum street where Naples has great pizzerias.

Wifi didnt reach all of the room. Shower lead to a flood in the floor and we were told it was just bad design and it's the way the room is. This is just poor considering the price of this hotel compared to others in the city.

Amazing hotel, great rooftop bar, amazing rooms. A pleasures

Fantastic location. Very clean and maintained to a very high standard. Friendly and helpful staff

I expected that a 5 star hotel would have adequate HVAC systems....I was wrong. It was HOT. I know...I chose to visit italy in august, but I presumed that we would get the best of the best here and we did not. Our room was about 80 degrees. Where I'm from I'm used to about 68. So I was miserably hot and grumpy. The room service was crazy expensive and everything in the area closes around 10 pm. So, eat a big dinner...b/c late night bites are NOT available at a fair price. The hotel is pretty...and the views are spectacular. Very helpful doorman. Seemed odd that they close off the roof deck so early, would've been a nice place to lounge under the stars.

Great location. Clean. We were 4 adults and we got a connecting room that had a door in the middle to have some privacy when needed, perfect set up! Got 2 cribs for 2 children without issues. The roof top lounge and restaurant have great views. Only issue was the lack of a ramp from the street level to the reception, which is about 10 steps. We had a stroller and had to carry it up and down every time. Otherwise great place to stay. Not a fan of the classic style but despite of that the place is well kept and clean