6/10 – Bra
28. sep. 2024
1. Two of us booked the spacious “romantic suite” in perfect location. Lovely view, but be aware - no soundproofing. One of the busiest squares with restaurants and sights means hustle and bustle also and nights right under your windows. We loved it anyway; Atmospheric and historical.
2. Continental breakfast is a joke. Should be changed to “Dry snack” and coffee at the kitchen. The friendly staff renew it in your room every day, but then kindly ask you to clean up after yourself when finished. You have literally grab the dishes and bring them to the kitchen where you have to borrow spoons and knifes in the first place since there is no such things in your room you pay almost 300 euro for per night.
3. We booked our room on hotels.com. But a few days before our arrival B&B staff sent us numerous of spam-texts on What’s up in order to make us pay over 800 euros outside the hotels.com platform, which is against the hotels.com policies in the first place. They sent us a link which required all our payment card and personal data. We called the hotel, confirmed the booking/arrival time and let them know that we don’t use What’s up for any businesses. They still kept send us this payment spam til we arrived and paid with the card directly. BTW the staff confirmed that they sent us those messages. Which is even more ridiculous in days of digital crime. Annoying welcoming which was not necessary since our payment card has been valid and available through hotels.com at any times.
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