4/10 – OK
12. august 2024
Poor reception service
The service at the reception was very poor. The staff were grumpy and rude. When we checked out, we were accused of stealing from the minibar in the room. The minibar was empty when we arrived and was only restocked 12 days after our arrival, but we did not use it. The air conditioning was very unstable and couldn’t maintain a consistent temperature. It was freezing at night, and it took a long time to cool the room. It wasn’t possible to have the room cool when we returned from the beach. The service on the beach was fantastic!!! The food at the pool was below average, but the staff there were very friendly. The spa facilities were basic, but it was affordable, and the treatments were good. The staff at the spa were very friendly and service-minded.
Frede
Frede, reise på 14 netter
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