Staybridge Suites Wichita

I was very pleased with my overall stay, the service was great and I really enjoyed my stay with my family!

Always reliable for a good place to hang you hat and relax

Check in was great, it was about 11pm, the gentleman behind the counter, David, went above & beyond helping me when the printer in the business center failed. 45 minutes later after settling in my room I saw a bug crawling on the bed. I took pictures before killing it and contacted the front desk, the lady behind the front desk took my pictures to pass them on and verified it was definitely a bed bug. She was very apologetic for this, apologized how gross some people could be & switched rooms immediately. The next morning I asked for the manager to make him aware of the situation and that’s when things turned south. I politely introduced myself, shook his hand and told him I was the person who found the bed bug in their room last night. I kindly asked him if he was willing to reimburse me for the dry cleaning of my dress clothes and sport coat. He smirked and asked “Do you have the receipt!?!“ I told him this happened about 9 hours ago around midnight and no I don’t have a receipt! He started laughing and in a condescending way said “if I had my clothes dry cleaned, I would have a receipt!” I let him know that I live on the other side of the country and traveling for work. He started laughing again and that’s when I got upset he was laughing about this situation! I mentioned this whole situation would have been forgotten about if he didn’t laugh in my face about it. I asked for his bosses name (Blair) and he wouldn’t give me his phone number. I let him know that I was contac

Bed was soft in middle, so I tended to roll to center of bed. Second room was clean and quite. Breakfast was good clean and lots to choose from. Staff friendly and helpful

I've stayed at this hotel before. It was a good stay. The ONLY issue I had was that the beds were not made and by the time they were going to make the beds, we were checking out. What happened was that I had left my robe and a personal pillow on the bed and later in the evening time we returned to the room to find the beds had not been made. There is an apparent policy that if there are personal articles on the bed, the hotel staff will not move them to make the bed. I don't have an issue with their policy except that I was asking them to make the bed each and returning to find the beds unmade. The hotel didn't have this policy stated ANYWHERE in the room, at the front desk, nor any clerk or manager telling us that this is the policy until we complained. Had I known in advance, I would have made sure the bed was clear so that they could be made. It was more of an annoyance factor than anything else. Everything else about the hotel was very good. And even with all of this... I will STILL come back to this hotel because I really like it and the rooms are nice.

This is a fantastic Hotel and in a perfect location. The room was spacious , comfortable and very clean. The breakfast offers different choices each day on their delicious buffet. Plenty of restaurants, shopping and entertainment options all nearby. We will definitely be staying here every time we come to Wichita. Having a bedroom separate from the living area is such a bonus when some want to sleep and others want to stay up and enjoy visiting or watching tv. BTW bonus television in the bedroom was nice for our grand daughter who was along for the trip.

Everything was beautiful and the hotel was so nice. The meet and greet was nice and it was nice of the hotel to offer free food and unlimited drinks.

Room was great!

Happy hour is great and its nice that there are more businesses nearby, such as Target and new restaurants.

Great beds. Breakfast was lacking quality items. Stayed here before and will next visit to town