I was disappointed. No way this is a 4-star hotel, very old, outdated facility, and not clean. Worst is the heavy smoke smell in the room. I complained this to the front desk but was told all rooms are like this, but the hotel is advertised as a non-smoking property. This is unacceptable.
Luckily the Wi-Fi didn’t work that day so the front desk transferred us to another property in the area. Still out-dated but we wouldn’t suffocate.
The bright side is all the staff. Very warm and caring. We had to leave really early in the morning, before the start of breakfast, to catch our flight. The staff offered to make coffee for us. That was very sweet.