We just got back from a week in Marrakech, and could hardly be more satisfied with the choice of lodging. Staying in the Medina was a wonderful experience, and while the streets were somewhat charmingly chaotic and way hot (went in August), the riad was quiet, cooler and esthetically amazing.It is small enough to get a personal, intimate feeling, yet the people working there are by all means professional and nice. In combination with the music played, this made the riad one of the most relaxing places I have ever been. Even after seeing the photos on their website we were positively surprised by the look of the riad.
Breakfast was served precicely at "whenever you feel like getting up", and consisted of the best yoghurt I have ever tasted, fresh orange juice, baguettes, coffe, jams and a little something-something warm and sweet and typically moroccan which changed by the day.
The roof terrace and lounges were all wonderful, and the pool was an excellent way to restore oneself after a day of walking around the medina.
If desirable, one may have dinner at the riad. The two times we had it it was a good, 3-course typically morroccan experience. Wine is served, and service is good. You may also at any time request refreshments from the kitchen.
The airport transfer was a delightful surprise, and made everything a lot easier for us. Upon arrival, we were served dates and juice, and dinner was prepared before we got a map and directions on how to find the hotel and the major sights, how to get around and other general tips.
The riad organized trips for us - both to the Atlas mountains and Essauira. We got a personal driver and also guide to the former place. While the price was higher than it would have been if we had gone with public transport, it was most definitely worth it - they fixed everything for us. Still, Antonio, the owner, was by no means pushy on this. He only presented these options as we asked him, and also informed us of how we could get there by public transport.
The owners speak french, spanish and english, and the guests at the riad were mostly couples. It is located a 15-20 minutes walk from the market, but very close to the souks, and is easy to find. We walked around all the time while staying there, and it was completely unproblematic. Right around the corner also lie little shops where one may get beverages, fruits, breads and snacks.
For light sleepers, I would not reccomand choosing the saphir suite, as it lies close to the kitchen and dining area. For us, this was not a problem.
I was overly delighted with this riad and the people working there, and would recommend it to anybody - especially couples. The atmosphere, quality, service and location were all outstanding.