I booked two rooms at the same time, for two couples, months in advance. It was annoying that one room was on the ground floor, and the other one on the fourth floor. The ground floor room was OK, but not as nice as anything (to my knowledge) on floors 3 or 4, where I stayed before. The coffee machine in the ground floor room is under the TV, I don't know how anybody is expected to use it. For the other couple, the heat wasn't working in the 4th floor room, so they moved to the 3rd floor after freezing for a night. Lastly, there is a keyless entry at the main door, so keys are not needed, but their keys do not fit the door lock very well, it's a real struggle to use the key.