Hotel L'Orologio

Stayed 1 night very impressive hotel only problem was air conditioner only pumped cool air it was 2c outside at night ( not resolved) had someone check twice first time had to go out & find help reception phone dead he found the house phone unplugged from socket behind a desk so was not working, after getting into bed that evening was unable to turn lights over bed off tried every combination but nothing, tried to call reception no dial tone was plugged in though had to get dressed & go down instead had maintenance guy playing around for 10mins until he found a way, there are about a zillion light switches in the room & overly complex not worth 300€ plus for the stress just do checklist everything working if you stay

A great hotel in a great location, a 15 minute stroll from the train station and most attractions. The staff are very accommodating and the hotel is stylish and sophisticated. The only problem I had, was the staff were unable to locate my suitcase in a timely manner, eventually the porter arrived with luggage that was not mine, then the staff looked behind reception and pulled out another guests luggage offering it to be mine. In the end I had 8 minutes to reach the train station to catch my train, the staff were certain I would make it, though I was doubtful and less than impressed. I dashed with my suitcase wishing 20kg and holdall to the train station, arrived at the platform to find my train at Platform 3, I then had to run to the train (the far end of the station and further down). I boarded the train with 2 minutes to spare. I never would have made the train had I walked.

Had a great time vacationing in Florence. This hotel was a pleasure from the staff to the facilities and service. The front desk made recommendations and reservations for us at wonderful restaurants. Our room wasn’t quite ready when we arrived so they offered us a complimentary cocktail while we waited. If we make it back to Florence we will 100% be staying here again.

Great central location in Florence Room was a little dark

Loved this hotel! Clean, perfect location, excellent breakfast! Perfect