4/10 – OK
14. feb. 2019
Worst hotel ever.
This hotel is a catastrophe. From we arrived to we leaved, we got surprises after surprises.
First the service here is seriously terrible, slow and nothing like any other place. I have traveled to 100 of countries and never seen like this before.
There is always 8 peoples from staff in restaurant and everyone just looking at each other waiting for some of the other taking our orders, serving food.. It so obvious and one of them even say “you can go and ask them” to the other staff.
Food quality is poor and overpriced. Staff at whole hotel are silence and not saying “hi” when we pass, they looks shy. We ordered some food and got something else. Pizza is the worst I ever tasted. They came back to me 3 times asking what I actually ordered.
We booked guided tour from lobby, for 100 USD. After the tour started, we got informed that museum, marked, memorial, botanical garden etc is closed due Sunday, and we got charged full price even the tour was 1,5 hours and not 3.5 h as I should...
Rooms are not clean and after we come back to hotel after a day trip, the door to our room was open after they cleaned our rooms. Luckily nobody took our stuff inside room while we was out. Same happens after dinner.
Also they are renovation the hotel while our stay, noisy and not relaxed atmosphere around whole hotel area. Gym costs extra to access.
Actually nothing positive to say here and they promote this hotel to be the best at the island. Great job!
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