8/10 – Veldig bra
4. april 2011
Nice and comfortable hotel in Amman
Generally the impression of this hotel was good. The only problem we had was a quarrel with the receptionist at the night of arrival. The car we had ordered from the hotel to pick us up at the airport did not show up, and we had to make our own arrangements. There was a misunderstanding about the whole situation, and instead of accepting this and treating the guests with due respect, we had to go through an unpleasant conversation with the staff. Not very professional.
Otherwise the room was nice and clean, and the hotel facilities as one would expect. Hotel is about a 15 minute taxi ride from downtown, but as taxis are very affordable this was not a problem. All in all our stay was ok, but a bit tainted by our initial meeting with the staff. One should also mention though, that the other staff we had contact with were all helpful and polite.
Jon
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