Pepperclub Hotel

Good location, Staff were amazing and friendly! However, we found a used condom in our bedroom on the floor and some food stains on the bedding.

Stayed here for 3 nights and overall was great. Didn’t spend much time in the hotel but breakfast, mountain view room and dinner were all good. Service was excellent.

5* hotel in central Cape Town, 5 mins Uber from shopping and eaterie centre V&A Waterfront, 20 mins from Newlands cricket ground. Superior room was as depicted, spacious with a private balcony. Housekeeping was pretty good although inconsistent, missing towels, cups, refreshing of tea & coffee was hit and miss. The breakfast was super, buffet or a la carte with quick service. Dint bither with the attached concession codfee shop as they are slow, charged double when they delt like it and thats if they bothered to ipen! It does let down the servicd level at the hotel. Phoning Reception was a bit hit and miss also, repeatedly cut off and ended up going in person to be sure request answered. All that being said it is a luxury hotel, with some great staff particularly in the food and beverage department. We would stay here again and recommend it to friends and family alike. There's a new restaurant opposite called Maaya, opened Dec 2019 and the food and drink was delicious and good value. At the weekend make sure to book as its popular. Later in the evening the upstairs plays music and if you get a seat on the veranda is very easy to stay for hours drinking cocktails. Returning to the Pepper Club it would be lovely if they could have a rooftop bar, maybe convert the spa space for an overnight atmosphere? Final word, it's a safe hotel, the staff are vigilant and look after you well. Give them a go

We wish we had been able to stay longer here at Pepperclub. The staff were extremely friendly and put themselves out to assist. We arrived very early but it was not a problem. We were offered a room to have a shower and prepare for our trip up to Table Mountain. Our room when we returned was very clean, lovely comfortable bed and huge en-suite with separate toilet. We are back in Capetown on the 28th and both agreed we would have loved to have come back here for our further 4 night stay. A huge thank you to the team at Pepperclub who were so lovely and helpful. Rare to find a hotel with staff so consistently wanting to help you really enjoy your stay. Will recommend to our friends and to online groups. Great place to stay and good value.

Fantastic hotel. Clubs in the area tend to get a bit noisy over weekends though.

Unfortunately not impressed and would not recommend. Its not a 5-star hotel. Was recommended by colleagues, but it was incredibly noisy (nightclubs outside and the room next door - I even changed room but it didn't help), my sheets were dirty and there was nothing in the minibar. Its a great location if you are in town for one night and want to experience the party-vibe, but I would not recommend the hotel. I would also be careful at night. Don't walk alone on the streets - take an uber everywhere. I instead recommend staying at the Waterfront. It's safe.

Staff and rooms are wonderful. Issue is that you are next to the busiest nightlife spot in Cape Town. Clubs are open until 4am and even when we moved rooms, you could still hear and feel the incessant beat of music. This is a lovely hotel but not restful. If you want to sleep, I’d recommend elsewhere.

Pepperclub was absolutely amazing! We were for our 15thh anniversary trip. The hotel was beautiful and the staff is outstanding. We loved every minute of our stay!

The hotel is offering very spacious room. Breakfast was good and wifi was not bad. They have excellent concierge service. The staff in general are very pleasant and helpful. The location is near Long street which is dangerous at night and in front of a night club. So it is so annoying at night. it takes around 10-15 mins driving to the waterfront. The down town is within the walking distance. They have a free shuttle to the waterfront every 2 hours and campus bay which is a plus.

We had a great stay, however for a 5 star, the breakfast can be improved to include more healthy options and change the menu every third day or so. The service at the restaurant especially the breakfast crew can be improved. However in general the service particularly the front desk was excellent.