Very nice welcome when arriving at the hotel.
Excellent, plentiful and varied food, we only ate in the main restaurant. The service could be a bit hit or miss, staff could at times seem a bit slow, but always smiling and quick to correct any mistakes. The hotel has a late breakfast until 11:00.
Nice, clean pool area. Always plenty of towels available. Active entertainment team that did a good job. There is a pool bar right next to the pool, with sometimes varying quality on drinks. All day snack and ice cream bar around the corner, and a patisserie vis-a-vis the lobby bar. The lobby bar is where you go for the best cocktails.
The hotel has a shuttle service to the beach, but it's just a short way from the hotel, so we found it quicker to walk there. Chair and umbrella is included in the all-inclusive stay.
The show by the pool had very good music some of the nights we were there (four night stay).
Room was kept clean and nice during our stay and minibar and bathroom amenities were restocked daily like clockwork. Water pressure was great in the shower on the fifth floor.
On the downside: I found the music in the pool area to be a bit loud, and my ears got tired after a while. We could also hear it in the rooms. Some music breaks during the day would be nice.
There was often confusion and mistakes when ordering by the the pool, restaurant and the lobby bar (order tea get coffee, order 2 get 3, or order 3 get 1).
But all in all a nice stay. I booked again in August.