What makes this hotel different is the service. The staff is the most wonderful helpful, supporting, smiling, and patient you can imagine; from the porters, to the reception, to the room attenders, the restaurant, and not to forget the chaufeur. The rooms are clean and comfortable. Protea has many good hotels, but none can match Protea Hatfield with respect to friendly, quality services. Even my mother has something to learn here (don't tell her, please). I hope the Protea management knows how to appreciate the Hatfield staff. The location is perfect for business meetings in Hatfield. Several good restaurants near by. Very good value for money.