Imperial Hotel & Spa

A nice combination of luxury hotel with very friendly non pretentious Vietnamese staff. The rooms are big, nicely furnished, big windows, large bathroom, big enclosed shower, endless hot water, etc. The room and beds are super comfortable. The hotel is precisely managed and everything runs smoothly and works well. The ever present staff is super friendly and always looking for ways to brighten your stay and be of assistance. Ian in particular was outstanding with great English and travel assistance skills. He acquired visa extensions for us and advised us on what turned out to be the best part of our travels. We also learned about Vietnamese culture for the hotel staff. Tracy pointed us to local favorite restaurants with authentic Vietnamese devoid of tourists. You always feel like a special guest at this hotel. Superb spot for an extended stay.

Amazing Hotel. Very helpful staff.

Staff was nice, room was clean and location was the best part.

Great hotel, great staff and great location. Couldn’t have asked for a better place to start out our trip. The concierge was very helpful and even arranged our airport pickup when we flew to Danang. The rooms were very nice and even though the street below could get pretty busy it was pretty quiet in the room.

The staff here at Imperial were very welcoming and friendly. The rooms are spacious and well kept. They make every effort to ensure that our party had a comfortable stay.

Couldn’t be better Exelent

I have never had such friendly service from any hotel. Every single person was kind and helpful and eager to help. I felt very appreciated and well cared for, and I will stay there again!

Great hotel and great hospitality

Great hotel. Friendly staffs. Pay attention to every details

value for money, best hotel in that category in the old quarter ,Hanoi. How i am telling ..because i wanted to book for another night ... but i was too late too book and unfortunately all rooms got sold out for that day.. so we had gone to search many such hotels in that category. none of them are good as like this for the price ranges.. so we realized this is the best hotel. so strongly recommend for All others