May de Ville Old Quarter

Hadde bestilt rom med city view. Fikk en bunkers med vindu ut mot luftekanal. Hotellet mente vi hadde fått det som var bestilt så måtte ringe hotels.com kundeservice. Klokken 18.00 neste dag fikk vi rom med city view. Skulle bo på hotellet en uke, men flyttet til nabohotellet etter fire dager. Dårlig aircondition anlegg som gav rar lukt, og ikke fjernet fuktighet, og hotellansatte som snakket dårlig engelsk og ikke forstod det vi prøvde å si førte til at vi sjekket ut før tiden og tok inn på nabohotellet. Nabohotellet var ekstremt bra. Helt nytt hotell.

The hotel is near hoang kiem lake. Breakfast is good with the view over Hoan Kiem lake. The pool is very bad and small. The hotel told us that we got a free upgrade of the room, but we double checked and found out we got the same room as we paid for. The hotel is not clean and have alot of bugs.

My reservation was a junior suite with a room with a king bed and a single bed. Instead i got a room with to twin beds and very small, which the hotel insist is a upgrade. I have to complain the day after to get the room i really booked. They admitted that they see we are only 2 people on the booking so we got another room. I had to argued that i want the product that i already paid for. The room was cleaned every day, but it is still dirty and a lot of bugs. We enjoy the breakfast and the view from the pool, but stay from the pool. The water filtering system seems in very bad.

Du må bo i dette området da du besøker Hanoi. Beliggenhet, Beliggenhet. Du har alt rundt deg. Andre gangen vi bor på detre hotellet.

Perfect location in the city - close to main attractions and at the same time gives you a feeling of privacy. Great service and support from the stuff.