The Tudor Arms Cleveland - a DoubleTree by Hilton

Hotel is in an old historic building...which I like but that doesn’t mean it still can’t be renovated or look beautiful...this hotel is definitely not updated. Floor in room was uneven...we didn’t have a trash can anywhere in the room was odd. We had an old refrigerator that smelled bad and didn’t work. Door was chipped and trimming on part of the floor was ripped out. I liked the fact the hotel was in an old building but it shouldn’t be falling apart. If the hotel was spruced up this good be a great hotel.

The Updated rooms were nice and so was the view of downtown Cleveland.

Very good location. Easy to find. Great amenities. Friendly staff. Big clean comfortable room.

The room was quiet and spacious and clean. The building is older but has been well maintained. Its age also lends a unique charm to the hotel.

Very clean and well maintained. Staff is very friendly and helpful. Restaurant has awesome food and great staff. Food prices are a little high but the food is always well prepared and tasty. I have to mention Dennis and Fred the shuttle drivers. Very courteous, helpful and great people.

This is not what I’m used to when staying at a DoubleTree. The first room we got was

This is a very unique hotel. Wish we could have taken the historical tour. Very old but updated with the latest conveniences

Was nice an relaxing

I have stayed in this property before, several times over the past three years. This stay was disappointing in comparison for several reasons. Overall biggest disappointment was that valet parking is no longer a service, although I still have to pay the same amount to park. I found the cleanliness in the room to be lacking, specifically the hardwood floor in between and under the furniture. I dropped something between the dresser and desk and picked up a large amount of dustbunny with it. I had a two queen bed room that had a good amount of space near that windows within which one or two chairs or a loveseat would have fit nicely and improved the comfort of the room (only a desk chair). Additionally, given my stay was during the snowy Cleveland winter, a rug inside the door of the room would have helped to keep the salt and additional dirt and wet from the floor in the room. Plus, we never got a cookie... :-( I would say that the level of friendly service remains high from the associates we interacted with. Your employees are happy, and that makes a big difference to your guests.

I love staying in a beautiful piece of history and this is an interesting building well situated to visit the art, history and natural history museums.