We knew we were going to be late arriving, and tried to call the hotel to alert them. No answer. When we got into Arusha, we had to ask a half dozen people before we found someone who knew where it was located. He went with us there, because there was no way to describe how to get there.
The rooms were generally comfortable, but housekeeping didn't clean it until we checked out. Bathroom was substandard to us, with no towel racks anywhere in the room.
Now that we know where it is, we might stay there again. But we'd probably choose something else that is alongside a major road.