Royal Atlas, Agadir

Check in process takes forever I literally bought my first house quicker than it took me to check In here

I bought my first house literally quicker that it took me to check into this hotel. Have stayed here multiple times and it is the same each time.

Nice hotel, right on the beach, service was not quite the best, breakfast, ok. Will i reserve again, yes, but if there is anything better i would switch.

Upon arrival we were told our room was not ready despite it being 2 hours after it should have been and we would need to wait another hour in reception. No offer of a drink or such to compensate us for not being provided what was paid for - not even an apology. Finally, after getting our room 3 hours after it was supposed to be ready we find there is not drinking water available and the hotel had no interest in providing it. Had to go to a local supermarket buy drinking water. Rooms were realtively clean, however they were very old and there is absolutely no sound proofing. So poor, in fact, that I could hear the cockroaches in the adjoining room fart. Staff in the hotel were not helpful at all or interested in providing any assistance unless bribed prior to providing service. Wifi was absolutely awful, I could have travelled to London and spoken to the reporter at the bbc and come back to agadir faster than this wifi loaded a web page. Claims to be a 5 star hotel, I've stayed in higher class tents. This is a 1 star hotel at best and my advice is book yourself into the most recently built sofitel close by.

Long check in due to room not ready. Sent to room twice 35 minutes apart but still not made up. They agreed to put me in another room and upgraded me to a better room and provided breakfast free. Desk had no useable plugs to charge CO Lugers/phones. It isn’t a business hotel but I would still expect at least one plug by the desk. Great location for a walk into town or on the front. ong wait to check out