Waldorf Astoria Berlin

Fin frokost. Enkelte av fasilitetene på hotellet var stengt, så oppholdet ble ikke som planlagt. Kunne like gjerne valgt et langt rimeligere hotel.

Beautiful hotel in great location, directly across from the zoo train station. Will be back. Enjoyed the hotel bar but did not try the restaurant on this trip (the breakfast is pricey but there are many other options nearby).

Our room had everything you needed for a city break, attention to detail was fantastic.

The Good: We were delighted to be able to have an early check-in when arriving from the US, before the normal check-in time. We also were pleased to be given a room with two queen beds, rather than one king bid. This was a great help to us.The room was very quiet, with great climate control. Very clean! The not so good: The spa and pool were an extra 15 euro charge (the pool is a pool to take a dip in, NOT a swimming pool.) The Bad: Room service got the time of our breakfast very wrong on a crucial morning; once the service in the dining room for breakfast was horrible. Our order was not placed with the kitchen. We missed our train as a result. Overall, we had a pleasant stay and would stay again.

Lots of extra charges on top of what was already paid for the room. We booked 2 king size rooms with a Check in time of 15:00hrs, arrived at the hotel at 16:00 hrs and 1 room was not ready. 1 day 1 room was not cleaned did complain but nothing was done about it. Did not like that you had to pay to use the swimming pool €15 an hour. Also WiFi was only free in certain areas of the hotel. Plus only 1 English program on the TV which was BBC News. I would not recommend this hotel.

Hotel was spotless, hit on the my key Musts — smelt good, visually appealing and clean, good vibe, friendly staff who greeted you in passing (keep doing this great touch) soft bed, pillows and robes. Spa was also relaxing - hot tub was hot! Steam room pumped plenty of steam and spacious sauna. Also loved the ice fountain. Only thing I would suggest is a cold plunge pool to counteract the intense heat. :) We chose to eat our during the day whisky touring and enjoyed dinner at the Christmas markets so cannot comment on restaurant/bar. Other that that we picked a fantastic hotel and spot with the Christmas market leading off the hotel and right in the centre of all the major shops and station. Highly recommend.

Only received turn down service one night. Requested sugar and was not delivered! Wifi is not free in room so hotels.com should change details to free wifi in lobby only

It’s very quiet and respectful. The staff I thought went above and beyond.

Overall five star experience,staff excellent,property excellent,management no what needs to be done and how to achieve it with a happy team

The staff is amazing. I have never felt so appreciated at a hotel. It was very quiet and cozy. It is at the top of my top five favorite hotel stays. It is right by the Zoo. Public transportation literally steps away from the hotel entrance so you can get anywhere you need to fairly easily. Tons of food and shopping options around the hotel.