Four Seasons Beijing

Fantastic stay at Four Seasons Beijing. Amenities are top notch and the concierge was amazingly helpful. Andi was the best! He helped us with everything we needed in Beijing and does an incredible job. The room was great. Large bathroom and very comfortable bed.

We were married in a Four Seasons Hotel 30 years ago and when the staff found out they went above and beyond any expectations to ensure that we had a memorable stay. The customer service is exceptional. The Asian restaurant cuttlefish dish was a trip highlight.

The hotel is what one would expect of a Four Seasons, great rooms and good technology.What sets this hotel apart is the service that we experienced on two stays over the past month. The concierge desk under the eye of Peter Tang was the best that I have experienced anywhere. From their rapid and accurate responses to emails, to making reservations for us at tough spots to get into, to getting us cars whenever and where ever we need, they never missed a beat. They even went so far as to secure a reservation with a personal credit card because we were not there when they made it. They were informative and offered great suggestions. Also the influence stretched far. In Xi'an the concierge at the hotel we checked into told us that they had been in touch with him too. Just a wonderful team of people who made our stays perfect. The rooms were very comfortable and the showers were really good rain heads. Also there was a steady supply of fresh fruit that was appreciated on a hot day walking around. The breakfast buffet was a standard luxury hotel spread, but the fruit juices were all freshly squeezed and cold. The location is fine, but the truth is that Beijing is so big and spread out that you are never close to everything. There is a subway across the street so it is worth using because it avoids the traffic jams.

Excellent service ! Attentive and efficient, special thanks to Emily from front desk and Sunny from executive lounge for taking care of us ! We had a wonderful time in the four seasons and will definitely visit again.

Great hotel, perfect service