The staff were nice; but understaffed. The pool was outside but not temp. controlled, and it was green with algea (indicating poor cleaning & little/no chlorine). The room's toilet had large yellow stains because it was slightly running non-stop, which also meant I heard it refill it's tank every few minutes. The drain in the bathtub had a large amount of hair in it (at least two-three month's worth) and the tub was not cleaned properly. The Aircon did not work so the room was hot and humid the whole week. There was no minibar, and the walls were thin - I was forced to listen to a neighboring room's couple "enjoy themselves" two nights in a row: thankfully the tv's sound worked - but all the channels were in french (except one). The hotel was worn, and poorly maintained as a whole; stained/damaged walls, poorly cleaned rooms, and unkept external areas were quite noticable from the moment I entered the parking lot. Even the aricon control and keycard/power box in the room were loose on the walls. The dinner steak was delicioius, but the presentation was mediocre at best. The pictures on Hotels.com do not match reality. I was disappointed in the hotel, and I felt sorry for the staff (whom honestly seemed to try their best, despite being understaffed). My colleague was in a room on a different floor, but the situation was more-or-less the same there. I tried to change hotels on day 2, but the booking type hindered this possibility.