Burasari Heritage Luang Prabang

Stayed at a room with river view on a second floor. Very cozy and perfect for a couple. Staff here are very friendly and helpful and was able to arrange a day trip for us even with a short notice. There is a pool table at lobby and we enjoyed playing eight ball. シャワーがカーテンで仕切られているだけなので、カップルであれば問題ありませんが、友人同士でお泊りの際は他タイプのお部屋をおすすめします。朝食のブッフェは温かいものが3品ほど日替わりで、卵料理はお好みをオーダーできます。なお、お部屋にあるコーヒーはインスタントでなくBrew Coffeeでした。 無料のアトラクションがついていたので、サンセットリバークルーズも楽しめました。夕暮れにメコン川に漂っている時間は安らげました。

The hotel was absolutely fantastic and the staff were brilliant and helpful. The only negative and it isn’t one really was that they had a longboat festival on so it was a bit noisy, but it really wasn’t an issue.

Our stay at the Burasari Heritage was perfect in every way. The staff are excellent and ever so helpful; Lan, the front office manager, is extraordinarily attentive and kind. The breakfast (made to order) is exceptional, and the rooms and grounds are truly lovely. We were also treated to a cooking class, which was fun and informative, and the food we prepared (with Nao's expert assistance) was excellent - especially the green papaya salad and the coconut soup! Burasari also provides free bicycles; they are well maintained and very comfortable to ride. So that was a nice touch as well. My only complaint - and it is a small one - the lighting in the rooms could be improved. The dark wood paneling, while gorgeous, is dark (duh!), and the lighting simply isn't up to the task of illuminating the room well. Even during the day when you open the shutters, the room is not well lit. Better bedside lighting would be easy to provide and would help a lot, especially for those of us who like to read at night. But as I said, a minor detail in what was otherwise a fabulous stay. Location is also fabulous - quiet yet close to everything. I highly recommend.

Experiences included were well worth it. Service was very good

This is a beautiful hotel, centrally located in the heart and center of Luang Prabang. Saying that, however, I do think the price is a bit high for what you actually get. Pros: - The staff is very friendly. - The hotel is very clean and well kept. - Amazing food - Amazing location - Comfortable bed - Free mini bar Cons: - The driver was not waiting inside the airport for me when I arrived. He was asleep in the car. I actually had to walk to the parking lot and luckily he woke up before I got to the car. Unacceptable! I should've got a discount for this. The car itself is unmaintained, which for a car that beautiful was a letdown. The hotel charges too much for this service. - The bathroom is part of the bedroom, no separation. This could be quite awkward if you're with someone and you need to use the toilet. Fix ASAP! - The walls are a bit thin and it felt like the people outside were in my room. My room was above the kitchen and next to the street, so it could get noisy. - The free cocktail is nice, but for the price we pay to stay here the free cocktail should cover any drink on the menu. I just wanted a glass of wine, thinking it was covered under the free cocktail, and I wasn't told till after I finished it that that was not the case. Also, they barely give you enough wine. They don't pour to the widest part of the glass as you're supposed to. Felt like that was done on purpose. The wine itself was way overpriced. Please fix!

Atmospheric, however service was a bit directionless. Reception staff lacked confidence, perhaps lack training or command of english or both. Ample staff, but not sure who's in charge of what. Everything worked out fine, includig tours, but execution felt a bit iffy. Comfy beds and big rooms but open shower and toilets a bit awkaward when having to do a Number2. Cleaners were otherwise spotless. Our room had minimal bench space at sink. Airport transfers are not complimentary despite what is said on reviews. Could do with a facelift as some of the upholstery have seen better days.

Burasari Heritage is a elegant French colonial style hotel in Luang Prabang. My partner and I stayed for one night on the way back to Vientiane from Nong Khiaw. Our room was luxurious, with warm red and gold fabrics, beautiful stone tile and wood floors, and a rainfall shower. Plenty of other creature comforts as well -- good WiFi, flat screen TV, minibar. There's a high-end spa we didn't have a chance to try, and a classy river-view restaurant and bar. Lovely romantic hotel for a couple. There are so many wonderful hotels in Luang Prabang that I think we could have found somewhere with the same quality that was a little less pricey, but definitely a beautiful hotel!

I’ve been telling family and friends it’s a must to stay at this hotel if traveling to Loas. One of the best experiences of a hotel for me

The service and the staff is great.. the room are beautiful except for the shower need to have a light we basically shower in the dark... love the area it’s slightly away from the crowds and there is lots of great place to eat around the area..

Incredible hotel in a wonderful quiet but beautiful location overlooking the Nam Kam river and one street away from the main temples and alms giving. The rooms were beautifully decorated, comfortable and spacious. The service could not have been better. The free pick up (in a vintage Mercedes) and included dinner and spa were just perfect.