Hanoi Pearl Hotel

We stayed here for one night in transit, and the staff was very friendly, and super helpful. We left early the next morning, but a few days later on our way back through Hanoi, we got dropped off here while we waited for our next ride. Although we weren't booked again for another night, they treated us the same, and were extremely helpful. They spoke to our driver for us (we don't speak vietnamese) and walked us to our car which was down the street.The breakfast was delicious, and the hotel was very new and clean. Overall we were very happy with our stay

Good

The property is a wonderfully maintained older building that has all of the architectural character of a mid-20th century hotel. The service was wonderful, the staff very attentive. We are Americans who don't speak the native language. The staff's proficiency in English was excellent. The Hotel is about a quarter mile from the heart of the Old Quarter, which is just far enough away from the nightly chaos! It has a cooking school around the corner, a custom tailor next door, an excellent Pho restaurant across the street, a water puppet theater a block and a half away. Need I go on? The one gripe I have is the bed. At 5-11, I am not extraordinarily tall by US standards, but the bed was noticeably shorter than my bed at home. Also, as was my experience throughout my Asia vacation, the bed was SIGNIFICANTLY harder than my bed at home.

Nice hotel, great location in old quarter (walk to everything, lake, shops, street food) and very friendly staff. We had a suite, and the room was very nice, and the WiFi worked well. Would recommend, we enjoyed our stay. Thank you to the friendly staff. Tip- Very expensive laundry, go out on the street and have it done for cheap. Also, the gym is very small and equipment is old, but we were glad to have it at all.

Fantastic from beginning to end.