Staff was very friendly and helpful. Our room didn't have any windows so the air was slightly musty when entering, but the A/C seems to be quite new/powerful, so once it was turned on it didn't feel like a problem.
The hotel is within walking distance from the Berjaya Times Square Mall, which is quite big and has both more expensive and cheaper stores, many different restaurants, a cinema and even an escape room and an amusement park, so there's a lot of entertainment without needing to go far from the hotel.