The mattresses were extremely uncomfortable, the room smelled of dirt and humidity, lacked maintenance, the toilet wasn’t clean, it had traces of feces from years without a deep cleaning, with hair on the sheets and in the toilet, terrible cleanliness. If you don’t arrive before 8 PM, you have no way to enter since there’s no one at the reception, and you can only access with key cards. You ring the bell, and no one answers. Fortunately, we were able to enter because a guest went out to smoke and opened the door for us.