Home2 Suites by Hilton Rochester Henrietta, NY

The first time I stayed here was the best-apartment like accommodations and complimentary snacks. The first time I stayed here was the best-apartment like accommodations and complimentary snacks. Each time since has gotten progressively worse. The next time, the apartment was smaller, no snacks and lousy cleaning service. This time, I specifically asked for a suite and got a studio (with dividing curtain) instead. I did most of the cleaning myself. And it was incredibly noisy-people stomping about upstairs and loud voices in the surrounding rooms. And the chlorine level in the pool was too high. My eyes stung and were red for the rest of the day. And the breakfast left much to be desired-microwave egg selections in cellophane, no meat products.

Bathroom door handle a little tough to maneuver ... guest next door can be heard late at night but front desk has helped to resolve the issue. Great all around !

Good service .... Great location

Amenities and room were great. Staff was friendly. Dominique and her co-worker Tanea (spell check!) was very accommodating with my last minute plan changes. Will definitely be staying again!

Clean, comfortable, great breakfast. Nice room.