Our stay was not great. The staff did their best to accommodate all of the issues and were really nice, but the facility could use an overhaul remodel. I found dead bugs in my room, but never any live ones. The room pictures can be disregarded as most of the amenities in them are non-functional. My room had a jacuzzi tub that was non-functional. I was told that no jacuzzi tubs in any room are functional. My room had a kitchen with a non-functioning sink and stove that was not hooked up at all. I was told that the kitchens in every room are non-functional. The shower was a 3-part system with a full-flowing faucet at the bottom, a hand wand in the middle and a rainfall fixture at the top. The rainfall fixture was non-functional and just drained large amounts of water from the back instead of the little nozzles, so my showers were just using the hand wand. The air conditioning unit in the room was great, but the hallways and lobby are not air conditioned. It gets hot and humid the second you leave the room. There was also a dated smell to the kitchen area of the room. I opened a window to air it out, but could not do so for long, because there are no screens on the windows and I didn't want any bugs to get in. I thought the breakfast would be the same every day, but it was different. One day it was great, the next day not so much. Expedia states that the rooms come with free bottled water. This is false and the staff informed me that this is an error. Bottled water is 50 pesos.