At arrival and check-in the front desk had 3 young ladies to busy listening to music and comparing the new finger nails they had done at first. Then said that I didn't have a booking with them at all until I was able to show confirmation email from them that I received. The room was supposed to be non smoking, Queen size bed, own bathroom and window, with daily room cleaning etc. I ended up with a room which had very heavy cigarette smell both in room and out, bed linen also smelt like smoke and stained and, bathroom was dirty and had mould around edges also had a big pole in the middle of the shower making having a shower very difficult, no towel only dirty bathmat, no window, TV didn't work no remote or antenna connected, no house cleaning at all the whole time I stay, A/C sound like it was a level 3/4 cyclone outside and made sleeping difficult.
I was required to stay in this location due to work commitments close by and once they had concluded I moved to a new hotel not staying for the last few night. The KITA Hotel is more like a back packers hotel for those needing last minute room. I would never stay nor tell anyone to stay there. Very bad hotel and service. A camping ground and tent would be more comfortable then this place.