Hampton Inn Brooklyn Downtown NY

Nice hotel, but very noisy. The breakfast was typical American served on disposable plate and cutlery.

Went to visit family. Area was close to restaurants, shopping, sight-seeing, subway. Hotel staff was wonderful! Helpful for anything that you need. Breakfast was the best for a hotel free breakfast. Starbucks is directly behind the hotel on the corner. Comfortable beds. Great stay.

I arrived at 3pm on the dot, my room was not ready, so I went into the restaurant to get some brunch. I came back to the front desk, just to be told the room I wanted was not ready still due to AC issues..after a few minutes it was ready..my room was still warm..but you can still feel the AC trying to work..I took a nap to wake up and hit the thermostat to see 87 degrees in the room..maintenance came back up and verified it was completely broken..I was then told did i crack ope. The balcony door for a "breeze" mind you it's hot in Brooklyn..i was switched to a smaller room..and was given a credit for my stay..but overall from the expensive mediocre food slow or non working elevators..customer service was good..but that wouldn't be my first choice for a place to stay.

The good stuff --- clean, attractive room, good security, comfortable bed, free Internet and that good Hampton Inn breakfast. (Waffles!) But be aware that the room climate controls have a limited range --- 68 to 75 degrees. And the system in my room was really finicky. Even at 73 degrees it was freezing cold. (I finally turned it off.) Also, my room didn't get cleaned even though I was gone by 12:30. I guess the maid service doesn't do a second sweep, but of course this meant I didn't get my room's coffee supplies replenished. When I returned at 9:30 PM and went to ask the front desk, the clerk handed me four coffee packets (which was nice) but then said they would need to send up Housekeeping with cream and sugar (???). Could not figure that one out. Anyway I waited 45 minutes then called to cancel and just went to bed. Oh well. So overall, this is a nice hotel and a good choice for short stay. Oh yeah, one more warning -- if you use a parking app to book and pre-pay a garage in the neighborhood, be aware that they will ding you for an extra $15 if you drive an SUV. Even a small SUV will get you a $15 a day surcharge with Select Park and iPark. So my advice is to call before you book a spot online.

Very friendly and helpful staff who gave me a room with a nice view. Excellent food from the in-house restaurant. Room was great and comfortable. I was surprised there was no bathrobe but otherwise it was fine.