Golden Sun Palace Hotel

The manager and hotel staff are so nice and accommodating. They let us store our luggage while we do an overnight boat trip to Halong Bay.

5 star service provided by the staff, introduced the good food stall and attractions. Recommend to follow the tour(we did on ha long bay tour) offered by hotel as the tour engaged is reliable and all cost have been included! Breakfast selection is ok but they can do breakfast to your demand if possible.. Hotel even provided bread, yogurt and bottled water for take away as we were checking out early (they even prepared for my friend who did not stay in the same hotel) ! Highly recommend this hotel for location wise as well. It is located at old quarter so it's walkable distance to hoan kiem lake and night market on the weekends.

This was by far the best accommodation i have ever had concerning customer service. After our luggage was delayed we asked the AirPort to deliver the lost luggage to this hotel even though we had to move to cat ba (returning 3 days later to Hanoi). They kept in touch to inform us about our luggage. When we came back to pick up our luggage to take a night buss they offered us Some room to repack, take a shower and gave us some drinks... ALL Free of charge. They also helped us finding Nice restaurants, cheap taxi’s and Many more. Even without this extraordinary friendly and good service, the rooms were very clean, bed was soft and location is very close to the old town! I cannot imagine something alike for such a low price. Highly recommended!

Excellent Service and hotel is located in a good location within walking distance in the Old Quarters area.

Excellent service provided by hotel staffs (Daisy and breakfast crew). Good breakfast and the hotel is situated in an excellent location within the Old Quarters area.

The bell boy was the best part. He was so nice!!!! Actually, everybody we encountered at the hotel was nice. Room was small but clean and comfortable. Right in the middle of the old town Ha Noi, very convenient!!

We enjoyed our stay at this hotel. Staff are friendly and helpful, especially Daisy who was a joy! We had pho every morning - delicious! Great location and near Hoan Kiem Lake and shops and restaurants.

Loved our stay here. Staff are so welcoming and helpful and are always smiling. The bedroom was spotless and comfortable. The breakfast was fantastic, you choose from a menu and it is all cooked fresh to order - plenty to choose from. Location of hotel is excellent.

Good breakfast and staff.The walls are very thin. I changed to a higher costing hotel. It was not for me.

Golden Sun Palace hotel is a very well run establishment, excellent service all around, check in, bell attendant, housekeeping, breakfast servers. They will do anything to make sure your stay is as comfortable as possible. This is my third time staying at the Old Quarter, Hanoi. This is by far the best experience. I will definitely come back to this hotel next time around.