Stayed at the Waters for a xc ski race. The biggest issue was the constant noise and banging on the floor from the room above us. We were on the second floor. After it was obvious that it wasn’t just a passing noise, but fairly constant, we called the front desk to complain. The young lady didn’t seem like dealing with us, but came to our room and we told her the situation. She says she spoke to the cave people in the room above us, and the noise still went on, even more like they really wanted to piss us off. I followed up the the useless girl at the front desk and she says nothing we can do, and to divert attention from themselves said we got a really good rate from Expedia, which is not the case. And mentioned our two dogs, who were very quiet all weekend. She tells me the people above have an infant, but I’m not aware of an infant jumping around like there is a thunderstorm going on. This girl at the front desk was very combative towards me and very argumentative. This banging started around 7 am both mornings and continued on until “quiet time” at 10 pm. Other issues were no one shoveled the paltry inch or so of snow on Sunday morning, the two treadmills were junk and slipped, although if someone was injured on them they probably wouldn’t do anything about it. Just a horrible stay all around, and we have stayed here before and never had any issues. Talking to a manager didn’t help, she recommended us confronting thembut that will not be a good idea.