Dear Lisbon - Charming House

Det var rett og slett perfekt. Hyggelige ansatte, super frokost, rolig nærområde, fine og renslige rom.

On our first evening, after running the AC, we had crumbles all over the floor (it looked like poops…) On our second evening, I had to go ask for more shower gel and shampoo and the employee was unable to find some shampoo for me. Note that the cleaning staff never put new shower gel, soap or shampoo in our toilet. Also, even if the policy about water efficiency and hanging the towels if we didn't need new ones was told to us by two staff, we got new towels everyday. Finally, after we had left the hotel early in the morning with no staff to be found, we were accused by email of stealing the hair dryer that we never had in our room.

Fantastic stay from start to finish. The Staff cannot do enough for you & are so friendly, knowledgeable & helpful across every area of the hotel. The buffet breakfast was very varied & there was plenty of food, which was replenished all the time. I would definitely recommend booking Charming House - Dear Lisbon for your stay in Lisbon. We hope to return again soon. Many thanks to all the staff for a wonderful stay.

We had an amazing stay! The staff was super helpful and gave us so many tips and excellent restaurant recommendations. I would stay here again! It was quaint and clean and in a great location! We were able to easily walk everywhere.

A friend from Porto recommended us to stay here. Overall it was a good pick. Things to note: Reception is not 24/7, they have another property nearby that is 24/7 that you can call if you need something, however, there are no phones in the rooms so you'll need to use your cell phone, not ideal for someone without a European cell plan. Breakfast area is quite cramped and busy, there is a patio which is nice, although, typically filled with smokers. The breakfast itself is not fancy but it was OK, 1-2 fresh fruits + frozen/thawed berries, scrambled eggs, bacon, sausages, pastries/bread, cheese & cold cuts, coffee & tea. It was all fresh, but nothing is made-to-order. The location is excellent, very convenient, we didn't experience any street noise, but you can hear your neighbors in other rooms coming and going and talking in the hallway. There is no elevator, stairs-only, not a problem for us, but possibly for some. Overall, it was a good stay without any problems for us and we'd stay again.

Excellent service and good breakfast.

Long story short... Nice enough Hotel but when they put you in room telling you it’s an upgrade and then you find out after three days that the Junior Suite you were Booked into is three times the size of the room you’ve been put in and to find the room you were allocated is actually over €100 cheaper! Then the Hotel tries to blame you for not saying something on the first day? We have a naive set of values that is based on trust and honesty.... You don’t expect to be ripped off by an Hotel, which includes dishonesty and deception!! €200 compensation but the memory of this great city remains tainted!!!

Wonderful property with tons of amenities!

Beautiful guesthouse with great service! They helped you with anything you needed! Breakfast was wonderful too! There were many different books to sit and relax and have a glass of wine. Great decor!