Very kind, professional, and helpful front desk staff. Beautiful garden and pool area--they clearly hired a caring gardener with an eye for detail to do their flowers. EXCELLENT breakfast--wow!! Fresh fruit juice, perfect coffee (with warm milk for cafe con leche!). Great selection of breakfast choices. The room was wonderful--I was just a little grossed out by carpet in the tropics--but it might have been completely mental, I forget if I smelled mustiness. The hot/cold water tap was finicky, which made for adventurous showers, and I made the mistake of filling a glass of water from the kitchen sink tap (on my second stay, 10 days later, through the school program), and it was full of mold. But that's the tropics for ya! Overall an absolutely wonderful stay!!! Thank you, Soluxe El Sesteo!