Verney House Resort

View and location close ness to. The heart of montego bay the beach and bay far from the airport

Place run down bathroom full of water when shower place scent awful

When we arrived no one was there to check us in only a security guard he called a lady and said she’ll be here in 10 minutes. So we waited in the heat. When she arrived she asked me if I had a reservation I said yes she asked who I made it through I said Hotels.com she said we don’t get reservations from Hotels.com. She asked when did I make it today ( 06/23/2020) I said no I made it Saturday 06/20/2020. She finally found my reservation she said they are being paid a lesser amount for a king room. If I wanted the king room I would have to pay additional money I showed her my reservation for a king room I paid a higher a They showed me a room with 2 twin beds an said I can have this room at for the money they are getting. She went as far as to try to intimidate me by saying I’m a lawyer in the US and Jamaica. I said that’s fine but I work in customer service and when a customer has a reservation you honor that reservation regardless. After 15 minutes of going back and forth they finally gave me the king room oh there is no internet up in that area there was a dead roach in the shower 2 more dead roaches by the refrigerator a big dead banana worm on the floor. The guy said he would tidy up the room while we went to get food. We got back room was clean. Got ready to shower there was 1 towel and 1 washcloth for a king room. The toilet ran all night the bathroom was hot with NO OUTLETS. We left the next day and I was told at check out we don’t give refunds for unused days.

Ok so to be honest leaving the Grand Palladium which was all inclusive and beautiful...to coming to this resort to finish the 2 half of my birthday trip I was a bit skeptical. However when I arrived I was welcomed with such kindness I immediately relaxed. I absolutely Loved the staff at this resort...they are really the heart and soul of the resort. From the 2 lovely front desk receptionist to the cook, maintenance guys, security personnel, cleaning staff, to the resort driver. All my request were met without any hesitation. They just made the ending of my trip so worth the extra money that was spent to extend my birthday trip to see Buju in concert. However it all was not great the property need some much needed renovations because its outdated and needs a major upgrade. I was moved 2 times within my stay because my first room the pluming in the bath tub needed fixing and my second room the sink in the bathroom was leaking. But to honestly say other than those little issues I would recommend this resort to all my friends when they visit Jamaica. I absolutely loved and enjoyed my stay at Verney House Resort.

Older local hotel. If you want an authentic local experience, this is good. No cable or internet . Very basic amenties like heated water and AC, but lovely lush grounds and the staff is friendly and helpful. Free airport transfers and to the beaches and restaurants nearby. Small family hotel with history but not for those looking for luxury.

The rooms we very nice and the staff (besides the rude security guard) were nice. The pool needs a little work as the ladder has no steps and is rusted very bad.

We stayed in this hotel one night before we fly home. Close to the airport and enough for this night - sufficient.