Hanoi Little Town Hotel

We were a group of five friends staying at this hotel, and it was really nice! The staff was very friendly and helpful. We got to check in earlier and they switched from one room to two rooms. The hotel is old, but rooms are spacious and clean. Breakfast is also included and you can order pancakes! We also booked a trip to Halong bay through this hotel. I can reccomend this hotel!

Not just fantastic value for money but just fantastic full stop. The bathroom is a little bit dated but always clean. Large spacious room with plenty of storage/work space. The staff make this place! All of them are super friendly and nothing is too much trouble. They organised our transfer from the airport straight to the hotel where staff were waiting to greet us, take our bags and give us tea whilst we checked in. After we freshened up we headed downstairs where Jane gave us a map of the city and pointed out some places to visit. She organised a free tour of the city for us for the following morning. It is a fantastic scheme where students volunteer to act as a guide. I highly recommend it! Jane also helped us organise elements of our onward travel including train to sapa, bus back from sapa, transfer to cat ba Island and even flights down to Ho chi Minh from Haiphong. If your willing to haggle and spend your holiday chasing around for various quotes then maybe you could find them cheaper however the prices are extremely reasonable and not too inflated so we definitely embraced the easy life, and let Jane organise for us. That being said the flights were cheaper than we could find online using Skyscanner etc so definitely worth an ask. All in all I would recommend the hotel to anyone looking for a safe haven in the old quarter of Hanoi. They made our time in Hanoi most enjoyable and stress free! Looking forward to returning for one more night after our trip to sapa!

Fantastic communication with the hotel, we took a local bus from the airport and the staff working that evening navigated us nicely. Check in went smoothly, the hotel itself is in at a great location, walking distance everywhere. The breakfast was ok. Although non-smoking corridors, cigarettes smell was obvious. There was a group of people coming in late, very noisy but the staff didn’t seem to care.

Very good location & very friendly staff. Breakfast was good and has a variety to choose. They have trips to Halong Bay, Sapa like places but i prebooked elsewhere. The old quarter area has a lot of old buildings and this nice little hotel maintained the antique furniture with modern facilities. The lift bell tinkles a loud when people starts to wake and move from 5 am, which could be adjusted for the people who wants to sleep a bit more.

The room was very spacious and the bed wasn't too bad either. I had an issue with the smell of the bathroom. It was unbearable. I asked for a Glade scent for the bathroom and the receptionist sent a gentleman to see what the issue was. He walked into the bathroom and immediately had a sour face. It reaked of sewer. He comes back 30 mins later with a new Glade to "help" with the smell. The next day, I woke up to the entire room's electricity off. I went downstairs to the same receptionist and she sent another gentleman to "find a solution". Lone and behold, we get back to the room and all the lights are back on. I asked the gentleman what happened and asked if the place was haunted. He assured me it wasn't and tried to say that maybe my friend left our room key downstairs with the receptionist and that is why they shut off the power because they thought we were gone. Neither my friend nor I did such a thing. So he suggested to speak with the receptionist. we went downstairs and another lady explained to me that the government only allows a certain amount of electricity for the building and when they think that the guests are out for the day, they shut off their power. My issue here is that the receptionist KNEW WHAT THE ISSUE WAS and instead of explaining it the first time I went downstairs, she tried to make it seem like she had no idea and turned it back on I went back upstairs. I didn't like that she sent someone upstairs with me to "figure out the issue" when she knew.