We stay in many same or better Star-rating hotels. This, by far, the worst service providing hotel. Asked for writing pad, we were given 2 sheets initially, and they refused to top up. Their hot water isn’t working in one of the restroom in our suite. We have b’fast option and at cook-station, I order egg-white omelette, I was served whole egg omelet. When order dumpling, I was told that I collected a bowl. Can’t I get more than 1 bowl?? Not a good experience.