This property had very nice features. The pool looked nice, the staff was so friendly, the rooms were spacious. Some amenities from the room were missing like a phone or some of the soap but that wasnt too big of a deal. The spa and restaurant were closed but I went during off season. I wasnt the only one staying at the hotel, I saw quite a few different families so it would have been nice to have at least the restaurant open, but thats okay, still not a big deal. What WAS a big deal, was I went out after sundown and was doing the Cucaracha dance. Roaches everywhere! So when i went back to my room area i was hyper vigilant, I realized there were two dead in the hallway where my room was as well as one dead IN my room in the closet. I stayed 2 days and the ones in the hallway were never vacuumed up so that told me they didnt clean it often. I get they have a restaurant onsite so maybe thats why there were a ton outside but the restaurant was closed! All I needed was 1 to head towards the pool and i did NOT visit the pool this trip. There were big roaches and small roaches, enough to give me the creepy crawlies. BUT thats really the only issue I had.