4/10 – OK
28. juli 2021
Beautiful real estate, but mediocre service & food
The premises are beautiful from the outside, clearly 5-star quality and unique. The rooms were also nice (we booked a suite, good but not extraordinary). Also, the room prices are fair for what you get.
BUT:
- the service is disappointingly very mediocre. A majority of the staff feels like they are hired from Manpower (except from the executive staff, who had a more professional feel). The staff didn’t feel that enthusiastic about the work.
- The food: The breakfast was not good - the bread stale and the cakes dry. It seemed like everything had been prepared a day before. The bistro/pizza restaurant: ah, where to begin - I’ve never tasted pizza that boring in Italy before. The food at the osteria was also a bit soul-less. And again: all bread was toasted. You get the impression that the toasting was to hide that the bread was old.
- the gym: extremely poorely equipped.
Also, the area does not have classical Tuscany nature/surroundings. For that’ll you need to head further south to Val d’Orcia.
Andreas
Andreas, reise på 2 netter
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