The staff in the reception was nice and smiling, and the location was good: close to centralstation, Drottninggatan and the old city. The room was clean enough, but did not see much cleaning under our stay. The room was small and warm! Aircondition did not function. MUCH noise from outdoor work in our stay, from early morning. All in all good enough, but would not recommend for familys with small children : to small, not included breakfast and the area was maybe not the best for kids (a LOT of rats in the park around the internasional school and quite a few people sleeping om benches around the hotel at night)