The most awful hotel I have ever seen. This is a drug hotel as far as I can tell. I feel sorry for these people, but if you are looking for a hotel for a business stay or vacation, steer clear! Charge for WiFi, no coffee maker, if you try to call down to the lobby, the phone doesn’t work. If you go down to the lobby in person, the clerk is not available. I waited 10 minutes, ringing the bell and calling 500 on the lobby phone as was suggested. While I waited, a man came to check in and another man can in who was a resident who told us there were roaches, which weren’t “too bad.” After I waited 10 minutes to tell the clerk we were checking out and did not want to stay the 2 nights we had booked, I left.
I booked with Hotels.com and had travel insurance through Indeed. I was charged for both nights! Hotels.com said they would handle the situation. I just received an email from them that said there was nothing they could do. Indeed was equally worthless!
I will NEVER book with them or get travel insurance with them again. If you are thinking of booking a Woodbridge Suites room, please reconsider!