Grand Hyatt Rio De Janeiro

We stayed at the diplomat suite, which is very expensive to have an old furniture, like the sofa. It was not that well cleaned too.

Hotel is nice, although far from a lot of the main sites in Rio. The beach in front is safer than most and easy to walk over to. The Canto Bar restaurant provided me with one of the WORST experiences of my life. My burger was undercooked in the middle and I noticed after two bite (very pink). I told the waiter, who then argued it was well done, to have him take it away while leaving the fries. What came back, I still can't believe. They had disassembled my burger, slapped the meat back on a grill then slapped the burger back together as well as they could. The thing looked massacred. After seeing the look on my face, the waiter then never returned, he had someone else bring the bill while he gossiped with his friends at the shop. If you don't want to change it, just tell me. What I got was insulting and disgusting. I was charged for it as well lol. Pool was nice, rooms had a great view, but that bar experience alone was just beyond anything I've seen before from a hotel that is supposed to be a Grand Hyatt and shouldn't happen anywhere.

Beware these guys have a lot of hidden charges that you only find out about when you’re checking out. It’s quite far from the touristy spots but the beach outside is heavennnn.

always a warm family feeling. Clean. comfortable

The Grand Hyatt in Rio de Janeiro was wonderful and exceeded my expectations. I was a little concerned about the location, however the location could not be better. The hotel is wonderful, brand new, spacious room and impeccable service. The beach in front of the hotel is very beautiful. I would highly recommend the Grand Hyatt for anyone visitor coming to Rio de Janiero.

Amazing location very comfortable beds staff are so helpful and nice

An amazing resort hotel opposite the beach in Bara di Tijuca. Lots of pool side space, sun lounge service and beautiful setting. Highly recommend!