Overall, it was okay. The building is charming and very safe with locks and keypads. The location is perfect, just a few minutes walk to the Trevi Fountain. The street is very busy with pedestrians, though not many cars. It’s easy to get an Uber or taxi. The hotel was good for what we needed, which was a safe, clean place to stay, in a great location. The rooms each have only one set of keys, for three adults was inconvenient. There were several times at night when the key holder wasn’t the first one back to the room, which left someone locked out. Our room was nice and cleaned daily, but there are no dressers, only a small closet. We lived out of suitcases for a week. The shower had signs of aging and nothing would dry in the small bathroom, so all towels needed to be hung in the bedroom. Thankfully, housekeeping replaced towels more often than we’d been told they would be. The water pressure fluctuated - the building is 400 years old, so the shower plumbing isn’t perfect. Check-in was easy with the exception of being told that the city tax was expected to be paid upfront in cash, not credit card, including guests who did not arrive the first night. Not sure if all small hotels operate that way, but it would’ve been helpful to be prepared for it. “Just go to the ATM” is not always an option. Some things are out of the hotel’s and staff’s control, but not all amenities on website were offered or discussed. No room service. They argue with accurate reviews.