Holiday Inn Express & Suites Charlotte Airport

Wonderful stay, but shameful that the front desk clerks are left alone to handle desk, housekeeping, maintenance and all. Foyer bath needed supplies. Desk clerk had to run to rooms and tend desk. Guest left large pool water puddles hall and elevater. Too much for one person.

Difficult environment with social distancing measures in place, but staff rose to the occasion cheerfully. Well done!

The breakfast Buffett was closed and they said they were providing take and go service. It was awful... they only had sweet stuff and bottled water. They could have at least provided milk or juice, and something healthier besides muffins to eat. My air conditioner didnt work and they didnt have maintenance, I was moved to a smaller room and my son had to sleep on the floor. They didnt provide a discount.

Not the best neighborhood but the hotel was nice. Pool was not heated. Staff was friendly but more interested in talking to each other than helping guests.

Our stay was absolutely amazing

Clean and modern. Fantastic breakfast.

Close to airport. New. Very clean. Staff very helpful with children. Good breakfast. Nice pool. Small outdoor area where kids can play.

Was a relaxing stay! Clean and good breakfast!

Was there for a trail run. I loved the room although the desk was unusually tall for me.

Great airport hotel. New. Clean. I appreciated that the staff worked more quickly on this stay with check in and check out. They have improved. lose to airport.