Golden Lotus Place

We stayed eight nights in late Feb/early March 2019. The lady owner couldn't have been kinder or more welcoming, even though her English is limited.The location couldn't have been better as it is on one of the small lanes that become the morning market each day, so you can eat your ample breakfast behind a see- through hedge and watch the early morning local shoppers file past outside in a quiet peaceful way.The power shower was excellent and the towels were changed every day. We did have trouble getting to the guest house on the first day as the shared taxi took us to the Golden Lotus River View Hotel first on the Nam Khan road, so be clear about Golden Lotus PLACE, it needs clearer signs on both ends of the lane, and a sign from the Mekong road would be a great help on first arrival. Once we knew where it was it was so easy to walk around town, and the night handicraft market is just metres away on the main street at the end of the lane.The bed was a bit firm, but we slept well, I needed my portable solar lamp to read by at night as the lighting was dim, but I am in my late 60's so travel prepared to read with dim lighting. There was a hot water heater in the room so we could make a warm cup of tea first thing, and a hair dryer and soap and shampoo were provided, as was drinking water. If we return to the town we would happily stay there again.Many thanks

Very nice people but no hot water for 24 hrs despite repeat requests to solve the problem. Finally moved us to another hotel which was great, but after a long delay. Wonderful breakfast. Wonderful location

Bill runs this lovely guesthouse. On arrival you receive a welcome drink of fresh fruit juice, and the free breakfasts are some of the best we've had in Laos. Just be aware that only Bill and his wife speak English, but you can ask his staff to find him for you. It's also opposite a monastery (like almost everywhere in Luang Prabang), so you'll hear the morning wake up call. But Bill was very helpful, and the location is right near the night and morning markets.

Communication was a bit of a problem but they went the extra mile for us when we arrived and were not treated fairly by the airport taxi that did not take us straight to our destination. They walked to where we were and castigated the driver and carried our luggage. Our arrival was so late there was nowhere handy to eat so the owner made us up a breakfast (at no cost) to get us settled for the night. Great location: the morning market is right along the street in front of the Golden Lotus Place; there were more than enough activities within walking distance of the hotel to keep us happy for 4 days.

When we arrived for check in, despite booking months ago, we were told that the hotel was fully booked and taken to another hotel a few minutes away. I told the owner that I was unhappy with this, we had booked months ago and should be given the accommodation we had booked but he told me the other accommodation was full and we couldn't stay there. The alternative accommodation was new with building work still going on so it was noisy. I was eventually given a refund for one night, he later changed his mind and shouted at us and us to leave the hotel with one night still to go and nowhere to stay! It was such a bizarre experience, he was rude and really quite scary.