Hyatt Place Washington DC/Georgetown/West End

Overall I enjoyed the stay. They could have done better with breakfast. Service ok, they allowed me check in early at no additional charge. No house keeping, but they should at lease bring towels to room.

It was inconvenient for the parking and the manager was just rude. Hidden fees and microwave. I will be reaching out to their corporate because I had paid 70$ for parking with two night and it was so inconvenient. No communication on how it works.

Room The room was very spacious for just one person. The bed wasn’t the most comfortable at all. Low profile bed and the pillows were horrible. I tossed and turned both nights I was there. Things to do NOTHING!!! There was absolutely nothing to do within the hotel. Pool , Gym and Bar are all closed (covid). There are walking distance restaurants and local stores. Breakfast The breakfast options were horrible. Not vegan or diabetic friendly to say the least. There is a beautiful breakfast spot to the left of the hotel. The Hotel It was a 3 out of 5 experience. The rooms are way to close to each other. Someone smoked weed the entire weekend on my floor. You can hear the doors slamming on and off during the night. It made the stay even more uncomfortable. The ice machine had mold in it. So each time you got ice mold came out with it . Hopefully it doesn’t kill me because I had a few cups on the first night Staff The staff were pleasant and accommodating as possible.

It was ok. The lady at the desk seemed like she aint wanna help for real. Thankfully, a guy named Joe was helpful when it came to finding parking. The toilet in my room blew a gasket. Took a while but it got fixed. The room was ok overall.

Staff should provide US hand wash soap and extra towel

I believe overall the hotel is nice. They need to clarify better I selected a hotel with pool if it wasn’t operable they shouldn’t be listed. I would have went somewhere else. Now my stay was pointless and wasted cause that’s the only reason I choose this hotel. I had children with me and they complained on us all night this was not cool

The room was super clean and neat. We requested a large king size bed and got a room with a king size bed and sitting area (convertible couch). The hotel is located in a great part of DC. Just a short 10-minute walk to Georgetown, as well as the White House. Plenty of great restaurants. In-between 2-subway lines. Due to COVID the roof patio, pool and gym were closed. However, everything looked clean and neat.

Everything was great except by the parking, that was extra money I had to pay and the breakfast, dont know if it was because of the covid or what but it was poor

Due the COVID-19, the hotel didn’t have a room service or real breakfast. We needed to eat inside the room and the room wasn’t cleaned after it. The same with the other meals. I know it should be because of the unprecedented time. Free internet, ok. All 6th floor was smelling weed all the time. The recepcionist was nice.

The hotel customer service was abysmal. Hotel informed us not to check in on Wed Jan 6 due the Capitol riot. We ended up getting anther hotel for that night near Regan Nation for twice the cost. Hotel reps assume that to compensate for that night, we should stay an extra day, not taking into consideration our air line tickets and commitment. So far i still don’t have a credit for that night. T