Maison du La Metro

Arrived later in the evening all was organised for my check-in. Breakfast was served by friendly staff only stayed one night only thing rather early checkout at 10am, neighbourhood a little on the rougher side convenientaly locates close to metro.

The hotel itself was clean and well presented- although would deffo advise google maps beforehand as it is hard to pinpoint hotel from the street. Staff were friendly and helpful but if you are looking for a hotel where staff are constant and you require a lot of assistance I would not advise as usually staff would be present on a morning and then you were left to your own devices.

Alessandro, the host, was very attentive and helpful in answering all our questions and getting us around town. The complimentary breakfast was satisfactory. They bring it directly to your room, which is nice. We arrived after their regular business hours, but after dialing in to have the front door open, our keys were waiting for us with out a problem. If you are going with big luggage be for warned the elevator is tiny and you might need to do a few trips. There is a small fee for the elevator, like 20 cents. That is because the apartments are set in a building shared with other businesses. Great little spot, very fair for the price. Not a far walk to the main part of the city for shopping and eats. Metro entrance is literally right across the street.

Not hot water first night and no apology for it. Room takes forever to heat and the climate control remote was faulty and very difficult to operate; a real struggle to get raise the temperature. The place is on the second floor and you have to pay (20 cents each time) to use the elevator, which is something I have never seen in all my travels of over 61 countries. Its not just that charging for elevator use is wrong, but the very idea that each time a guest has to have the exact amount in change is absurd. Breakfast is just croissants and coffee and you have to have it in your own room at a fixed time as they are unwilling to allocate or provide a room to have breakfast. There are just too many negative things in this place that make a guest's visit extremely uncomfortable. Pretty much the only thing they have that's good is their location, but really its not worth suffering so much discomfort on one's vacation, as there are many other places available in Naples within that price range $60 - $65 per night.