Lisbon Serviced Apartments Castelo de São Jorge

Sadly not the greatest stay. After a very good few days travelling around Lisbon I booked the serviced apartments because I needed a semi-cheap sleep before I drove to the algarve. Unfortunately there was not much sleeping as the bed was just ridiculously uncomfortable to the point where I just didn’t sleep at all. Factor in the noisy stairwell and it was a no go for me. The shower was a bit of a problem, the faucet got scolding hot and I burned my back and arm on it twice. I really didn’t appreciate that. Finally the television did not work, there was a very bad signal so again pointless.

The room was nice and clean and the area near to everything you need to see in Lissabon, only thing is i had EXTREMELY LOUD neighbours above me, I was not able to sleep the whole night. They where screaming and shouting and moving with furniture all the time...unbelieveble...I sent message to the hotel and sent them audio via whatsup with the sound of the neighbours. He called the police and they came after around 30 minutes, but when the police arrived the neighbours stopped making sound, so the police didn't do anything and went away. After they went away the (monkeys) neighbours started jumping and partying again. It was a terrible experience...

Booked this location. Got to property. They said there was no booking. Had to find another place at midnight, while hauling around luggage in Lisbon. Was forced into another property with no other options that cost significantly more. They blamed Hotels.com/Expedia. I've never had an issue in my ten years with Hotels.com. Property wasn't help - nobody on site, and not willing to resolve the issue.

If you get the 'Deluxe studio' in the basement It's horrible! Incredibly expensive, and does not look like the pictures! Not a nice area, was difficult to find. 3 cab drivers didnt know where it was! Do not stay here!!!

Lovely apartment and great location. Would definitely stay here again.