We actually had to wait sometime after 3p to check-in, as the hotel staff stated they were "booked out" the night before. However, this was not a big deal. The next morning when we left our hotel room, we left the sign in front of the door for housekeeping but it had fallen off so housekeeping did not go by. We then informed the front desk staff to have housekeeping stop by on our way out to dinner, we were gone for several hours yet housekeeping still did not go by. For the 3 nights we spent in the hotel, we had no housekeeping services. Additionally our AC stopped working, which was thankfully fixed while we were out for the day. Lastly, as a "silver member" on hotels.com I had a pass for two beverages at the hotel bar, when I brought this up with the front desk staff they went on to say "I am not even sure why it keeps telling you guys that when we don't honor this". They did give me the pass for two drinks eventually, however it was a very unprofessional interaction. Overall, this hotel and my stay was below average. It is extremely noisy outside, the rooms are not soundproof. Room was very small and not worth the money I spent for 3 nights.